Connecticut Community Care, Inc.
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Become a CCCI Provider

As an Access Agency contracting with the Connecticut Department of Social Services to provide and arrange for the provision of services to elderly clients on the Connecticut Home Care Program For Elders in Northwest, North Central and Eastern Connecticut, CCCI contracts with direct service providers to deliver services to clients. We have procedures and mechanisms in place to screen, contract with and monitor services and analyze the quality of care provided.

 CCCI contracts with the following types of providers:

  • Home Health Care Agencies Licensed by the CT Dept. of Public Health
  • Adult Day Centers Certified by the CT Adult Day Care Association
  • Companion & Homemaker Providers Registered with the Dept. of Consumer Protection
  • Home Delivered Meals Providers
  • Emergency Response Service Providers
  • Transportation Providers
  • Mental Health Counseling Providers

 CHCPE pays providers for the following services:

  • Skilled Nursing
  • Home Health Aide
  • PT, OT, ST
  • Mental Health Counseling
  • Adult Day Care
  • Homemaker
  • Companion
  • Chore
  • Home Delivered Meals
  • Emergency Response System
  • Minor Home Modification

 Potential providers provide CCCI information such as:

  • Licensures/certifications/registrations
  • Quality Assurance Plan
  • Insurances Carried
  • Bonding
  • Hiring practices
  • Proof of financial stability
  • EEOC compliance
  • Compliance with local, state and Federal Labor Laws
  • Description of services
  • Rates including usual & customary
  • Towns served
  • Ability to serve non-English speaking clients
  • References
  • Ongoing education (training)

 Providers are required to maintain the following types of records:

  • Individual client records
  • Records of service delivery
  • Financials including Audited Statements
  • Documentation regarding employees

 CCCI is currently seeking providers in the following areas:

  • Adult Day Center---All Regions
  • Home Health Care agencies---All Regions
  • Homemaker Companion Agencies---Eastern and Northwest Regions
  • Mental Health Counselors---All Regions

Rates paid to providers are set by the Department of Social Services.

For further information, contact Provider Network Manager Sue Elshire: suee@ctcommunitycare.org.

Frank Pool Table
My mother was a client of CCCI’s for over 10 years. Her health had declined but I finished my walk out basement to make it accessible for her to live in my home. Mom was in and out of various nursing homes over the past few years due to different surgeries. We know, for her, there truly was “no place like home.” We had the same care manager for this entire time and she was wonderful. She was knowledgeable, helpful and willing to do all that she could so that mom’s care and my care giving for her were as supported as possible.
AB, Manchester, CT
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